Imperial Plumbing Solutions is a plumber in Benson, NC, run by owner Dylan Reid. The company says it is a second-generation, owner-operated outfit. It describes residential and commercial work across Johnston, Wake and Harnett counties and the Triangle.
The company says Reid brings more than 14 years of hands-on plumbing experience. It names water heaters, pipe repairs and local plumbing systems as his specialties. Google classes it as a gasfitter and a drainage service, and it holds a 5.0 rating from 31 reviews.
Water heater and pipe repair work in Benson
If you read what customers say, water heaters come up most often. That covers replacements, tankless maintenance and a venting fix done alongside one swap. Reviewers also keep pointing to quick replies, and they call Dylan knowledgeable, honest and professional. Two say the prices were reasonable, and one mentions a smart water meter install.
The company also says it sticks to transparent upfront pricing and honest communication with every customer.
Google listing description
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
The business's own words from its Google listing, checked Oct 2026.
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
5 out of 5 Thiyagesh R.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
5 out of 5 Mario A.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.